Operations & Compliance Manager

The Operations and Compliance Manager is a critical role within People and Operations, which focuses on compliance, governance, WHS and operational management. The role supports NASCA’s dispersed, multi-site across NSW, ensuring the processes, frameworks and tools that underpin everyday operations are robust, compliant and easy for staff to navigate. From HRIS management and WHS governance to policy development and asset oversight, the successful applicant brings both technical depth and a genuine commitment to NASCA’s mission of empowering Aboriginal and Torres Strait Islander young people to thrive.

Key Responsibilities

  • Compliance
  • Own and manage end-to-end compliance processes, including probity checks, First Aid, Mental Health First Aid (MHFA), and Working with Children checks.
  • Establish and maintain compliance frameworks and tracking systems to ensure no gaps across the organisation’s footprint.
  • Define key HR compliance processes across NASCA’s footprint and educate staff accordingly.
  • HR Systems, Data Management, & Policies
  • Own and manage NASCA’s HRIS (Employment Hero), ensuring full functionality of the platform. Provide employees with platform access and respond to any platform queries.
  • Provide workforce analytics and reporting to support strategic decision-making.
  • Lead the development and implementation of workplace policies and procedures, ensuring they are aligned with industry best practices and developed through a cultural lens. Ensure all policies and procedures comply with legal standards and regulatory requirements.
  • Work, Health, & Safety
  • Ensure NASCA’s operations comply with all relevant WHS laws, regulations, and standards, inclusive of psychosocial WHS.
  • Act as the primary expert on Risk Assessments; conduct risk assessments for all NASCA-wide activities except site excursions. Provide training on writing risk assessments to Team Leaders.
  • Develop, implement, and continuously improve safety protocols to protect staff, visitors, and stakeholders.
  • Provide ongoing WHS training and education programs for all employees to promote a culture of safety awareness and responsibility.
  • Manage and investigate WHS incidents, ensuring timely reporting, resolution, and adherence to legal obligations. Monitor and review WHS performance metrics, using data to drive continuous improvement.
  • Operational & Asset Management
  • Develop and manage usage processes for NASCA’s car fleet and Hertz buses, ensuring optimal utilisation, compliance, and cost-effectiveness. Oversee maintenance schedules, vehicle allocation frameworks, and regional bus operations.
  • Oversee the lifecycle of tech assets from procurement to disposal, ensuring timely upgrades and replacements.
  • Oversee the procurement and distribution of company apparel, ensuring timely delivery and inventory management.

Click on the “Apply Now” button, follow the prompts to create a profile on Employment Hero and submit your application.

Job Pack
Apply Now